Product Quality Guarantee
Product Quality Guarantee
We take pride in the quality of everything we offer — and your satisfaction means everything to us.
Our Promise
We guarantee that our products will arrive free from defects in materials and craftsmanship. Every item is carefully inspected before it leaves our hands and is packed with care to arrive safely to yours.
If Something Isn’t Right
If your item arrives damaged or defective, please contact us within 7 days of delivery.
We’ll ask for a few photos and details to better understand the issue — and we’ll make it right, whether that means a replacement, repair, or refund.
What’s Covered
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Defects in materials or workmanship
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Damage during shipping
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Products that do not match the description provided at the time of purchase
What’s Not Covered
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Normal wear and tear
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Damage caused by misuse, accidents, or modifications
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Issues reported after the guarantee window
How to Start a Claim
Simply email us at support@unimarketsolution.com with your order number, photos, and a brief description.
Our team will respond quickly to help resolve the situation.
Our Commitment
We stand behind everything we sell.
If you trust us with your order, we’ll honor that trust with service that puts you first.